Payment Policy for VIBENOVAS
Effective Date: March 12, 2025

At VIBENOVAS, we are committed to providing our customers with a secure, easy, and seamless shopping experience. Our Payment Policy outlines the accepted payment methods, billing practices, and other relevant details to ensure a smooth transaction process. Please read this policy carefully before completing your purchase.

1. Accepted Payment Methods

We accept the following forms of payment for orders placed on our website:

  • Credit and Debit Cards:
    Visa, MasterCard, American Express, and Discover cards are accepted.

  • PayPal:
    You can securely make payments through your PayPal account.

  • Other Payment Methods:
    Depending on your location, we may offer additional payment options, including alternative payment methods or local payment processors. These options will be available during checkout.

2. Payment Security

We prioritize the security of your payment details. All transactions on our website are processed through secure payment gateways that use SSL encryption to protect your information. Your sensitive data, including credit card details and personal information, is securely handled by trusted third-party payment processors.

  • We do not store your full credit card information in our database.
  • Your payment details are directly handled by the payment provider you select at checkout.

3. Payment Authorization

  • Authorization: After submitting your order, the payment processor will authorize your payment. Your order will only be processed once payment is successfully authorized and confirmed.

  • Payment Failures: If there is an issue with processing your payment (e.g., insufficient funds, incorrect payment details), you will be notified and asked to provide an alternative payment method. We will hold your order until payment is successfully completed.

4. Currency

All payments on our website are processed in United States Dollars (USD). If you are making a purchase from a country outside the United States, please note that your bank or payment processor may convert the payment into your local currency, and additional currency conversion fees may apply.

5. Order Confirmation and Receipt

Once your payment is successfully processed, you will receive an order confirmation email summarizing the details of your purchase. This email serves as proof of your purchase. If you have not received an order confirmation email, please check your spam/junk folder or contact us immediately.

6. Taxes and Additional Fees

  • Sales tax and other applicable taxes are calculated based on your shipping address and the applicable laws in your region.
  • You may be charged additional taxes or import duties for international orders, which are the responsibility of the customer. These fees are not included in the product or shipping price and will be charged by your local customs authority.

7. Refunds and Adjustments

  • In the event that you return a product or cancel your order, the refund will be processed to the original payment method.

  • Refunds are generally processed within 7-10 business days from the date the return or cancellation is confirmed.

  • Please note that your bank or payment provider may take additional time to process the refund.

8. Payment Disputes

If you have any concerns or issues with your payment, please contact us immediately. We aim to resolve any payment-related disputes as quickly as possible. You can reach us at:

VIBENOVAS
2818 Lakewood Drive, Jersey City, New Jersey, United States
Phone: 201-830-6165
Email: info@vibenovas.xyz
Website: https://vibenovas.xyz/

9. Payment Terms Changes

VIBENOVAS reserves the right to modify or update this Payment Policy at any time. Any changes to the policy will be posted on this page with an updated revision date. It is your responsibility to review the Payment Policy periodically to stay informed of any changes.