Sales Policy for VIBENOVAS
Effective Date: March 12, 2025

At VIBENOVAS, we strive to offer our customers premium quality products and exceptional service. Our Sales Policy is designed to provide transparency regarding the terms and conditions of purchasing from our website. By making a purchase with us, you agree to the terms outlined below.

1. Pricing

  • All prices listed on our website are in USD (United States Dollars).
  • Prices are subject to change at any time without prior notice. However, any price changes will not affect orders that have already been processed and confirmed.
  • Taxes and Duties: Sales tax or value-added tax (VAT) may apply depending on your shipping address and local regulations. You are responsible for paying any additional taxes, import duties, or fees that may apply upon delivery.

2. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: Secure payment via your PayPal account.
  • Other Payment Options: We may offer additional payment methods depending on your location.

All payments must be made in full before the processing of your order can begin. If there is an issue with processing your payment, we will notify you and request an alternative form of payment.

3. Order Confirmation

Once you place an order on our website, you will receive an order confirmation email summarizing the details of your purchase. This email confirms that we have received your order, but it does not indicate that your order has been shipped.

Please review your order confirmation carefully. If you notice any discrepancies, please contact us immediately at info@vibenovas.xyz or call 201-830-6165.

4. Shipping and Delivery

  • Processing Time: Orders are processed Monday to Friday, excluding holidays. Please allow up to 2 business days for order processing.
  • Shipping Methods and Costs: Shipping costs are calculated at checkout based on your location. We offer various shipping options, including standard and expedited services.
  • Delivery Time: Delivery times vary depending on the shipping method and your location. Estimated delivery times will be provided during checkout. Please note that delays may occur due to factors beyond our control (e.g., weather conditions, customs processing).
  • International Orders: For international orders, customs duties, taxes, and other fees may apply. These are the responsibility of the customer.

5. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be canceled. In such cases, you may return the item after receiving it (subject to our Return and Refund Policy).

6. Backorders

If an item is out of stock at the time of your order, we will notify you immediately. You may choose to wait for the item to be restocked, cancel your order, or select an alternative product.

7. Gift Cards

  • Availability: Gift cards are available for purchase on our website.
  • Usage: Gift cards can be used as payment for products on our website. They are non-refundable and cannot be exchanged for cash.
  • Expiration: Gift cards do not expire and are valid indefinitely.

8. Promotions and Discounts

  • We may offer discounts, promotions, and sales from time to time. These offers are subject to change and are valid only for the specified period.
  • Discount codes or vouchers may not be combined with other offers unless explicitly stated.

9. Product Availability

All products listed on our website are subject to availability. In the rare case that a product is out of stock or discontinued, we will notify you and provide options such as a refund, store credit, or alternative products.

10. Customer Support

If you have any questions about our sales process or need assistance with your order, please contact us at:

VIBENOVAS
2818 Lakewood Drive, Jersey City, New Jersey, United States
Phone: 201-830-6165
Email: info@vibenovas.xyz
Website: https://vibenovas.xyz/

Thank you for choosing VIBENOVAS. We appreciate your business and are committed to providing you with the best shopping experience possible.